Organization and Personnel Management

Organization and Personnel Management

Core Standard

Given the following resources are available to the candidate:

  •  Library’s vision, mission, core values, and strategic plan. Operating budget.
  • Staff and board audit.
  • Programs, services, resources audit.

The candidate:

  • Develops position description/recruitment plans
  • Recruits and retains a diverse and qualified staff.
  • Makes hiring decisions.
  • Supervises staff.
  • Evaluates staff’s performance.
  • Identifies staff’s training and development needs.
  • Implements training.
  • Develops work plans and procedures for under-performing staff, or fires or terminates staff.
  • Evaluates the effectiveness of the organizational structure.
  • Evaluates personnel policies.
  • Identifies resources for staff.
  • Secures resources for staff.

The candidate may:

  • Develop staff incentives.

The criteria to judge the adequacy of the performances are:

  • Personnel policies comply with local, state and federal mandates or requirements.
  • Hiring and training decisions are based on library services / programming needs.
  • Necessary staff resources are available to support delivery of programs and services.
  • Organizational structure is effective and efficient.
  • Staff get timely feedback so they can self-correct or align performance with library goals
  • Staff has access to tools and information they need to do their jobs.
  • Staff is trained as required.

Learning Objectives:

  • Writes effective personnel policies.
  • Lists the key legal issues involved in hiring and managing staff.
  • Describes the benefits and steps in conducting a staff study.
  • Practices basic conflict resolution skills.
  • Writes a staff development and training plan that includes the introduction of technology.
  • Plans training and professional development programs to increase staff knowledge and skills to serve the diverse population, including service to people with disabilities.
  • Practices situational awareness skills with staffing and performance issues.

Revised April 2016

© American Library Association. All rights reserved.