Organization and Personnel Management

Organization and Personnel Management

Core Standard

Given the following resources are available to the candidate:

  •  Library’s vision, mission, core values, and strategic plan. 
  • Operating budget.
  • Staff and board audit.
  • Programs, services, resources audit.

The candidate:

  • Develops position description/recruitment plans.
  • Recruits and retains a diverse and qualified staff.
  • Makes hiring decisions.
  • Supervises staff.
  • Evaluates staff’s performance.
  • Identifies staff’s training and development needs.
  • Implements training.
  • Develops work plans and procedures for underperforming staff, or fires or terminates staff.
  • Evaluates the effectiveness of the organizational structure.
  • Evaluates personnel policies.
  • Identifies resources needed for staff support.
  • Secures resources for staff.

The candidate may:

  • Develop staff incentives.

The criteria to judge the adequacy of the performances are:

  • Personnel policies comply with local, state and federal mandates or requirements.
  • Hiring, firing and training decisions are based on library services / programming needs.
  • Necessary staff resources are available to support delivery of programs and services.
  • Organizational structure is effective and efficient.
  • Staff get(s) timely feedback so they can self-correct or align performance with library goals.
  • Staff has/have access to tools and information they need to do their jobs.
  • Staff is/are trained as required.

Learning Objectives:

  • Writes effective personnel policies.
  • Lists the key legal issues involved in hiring and managing staff.
  • Describes the benefits and steps in conducting a staff (case) study.
  • Practices basic conflict resolution skills.
  • Writes a staff development and training plan that includes an introduction of technology, innovative programs, or services.

Revised June 2023

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