Librarians as Social Workers

Troubled, angry, forgetful, violent...there are many patrons who call on librarians to use their interpersonal spidey-senses, as well as reader advisory skills.

Librarians serve and interact with the public and must be prepared to encounter difficult situations as best as we can, to the benefit of all parties involved.

This article provides examples of a wide-range of scenarios you might consider for staff preparedness and training, as well food for thought as to what your own individual reaction would be to certain behaviors. Expecting, mentally rehearsing and therefore being able to confidently provide service (or enacting appropriate policies) when the time comes, can go a long way in diffusing and take some of the stress out of these situations you might encounter.

What’s more, by confronting the realities of the day-to-day struggles of “difficult” patrons, you may find opportunities to serve others and impact others in ways beyond literacy and access to information.

Read It:

How can librarians protect themselves against patrons who are troubled or violent?

by Richard Bermack

What Motivates Us?

RSA Animates interprets Dan Pink’s Drive: The Surprising Truth About What Motivates Us

This is worth a watch and a ponder: What actually motivates us if not money or recognition and how can we nudge ourselves and our libraries to incorporate more of these “true” motivators?

Read the full transcript here.

Social + Active at Work

It’s true that doing things with other people provides reinforcement for healthy habits. If you’re going for a walk at lunch and also need to talk to your co-worker about a program idea, why not invite them along and do both at once?

This article provides a rich list of ideas for incorporating activity, movement, and exercise into your socializing opportunities, events, meetings, and group activities at work from ACEfitness.org

Read it: “20 Active Ways to be Social at Work”

Blog Posts: News & Stories

This is a place-holder post to use for testing, tags, and categories and to explain our rationale and suggestions for how to use the “blog” section of the site for news and stories. Examples of content below: