Volume 9, No. 8 • August 2012

Spotlight

  • Weathering the Storm: Expanding an Oral History Collection in Uncertain Economic Times

    By Melissa C. Jeter

    “Don’t know why there’s no sun up in the sky”- Lena Horne

    I knew that there was a storm brewing in the economy before I chose to become a librarian in 2006. Indeed my knowledge was confirmed in library school when I studied financial management and grant funding. However, I had an inkling of an idea that the talents and skills I learned in my previous career as a community worker would allow me to weather … Read the rest

ALA-APA News

Career Advancement

  • What to Do with Your Conference Notes

    By Satia Marshall Orange

    A few weeks ago I was helping a friend clean out her files, and I found a familiar picture. She had piles of old staff development relics: program booklets, session agendas, handouts, flyers and countless notes…in notebooks, on the backs of flyers, on empty, old folders and even on the backs of used envelopes. When I asked her what to do with them, I heard a familiar response. She never got around to reviewing them when … Read the rest

HR Practice

  • How to Deal with the Grumpy Patron

    By Gina Martinez

    As part of the front-line staff at the reference and circulation desks in a public library, I have had to deal with lots of different kinds of not-so-nice people. I have been recognized by my peers as a person who handles difficult and angry patrons professionally, and who appears to not let stress get to me. The truth is I don’t let stressful situations get to me by doing certain things. At the end of an interaction … Read the rest

Statistics

Work/Life

HR Law

LW Tip

  • Mark Your Calendars and Prepare to “Celebrate Your Association, Celebrate Yourself” at the Networking Reception

    Experience a taste of Seattle’s nightlife at this premier social event during the ALA 2013 Midwinter Conference. Take advantage of the opportunity to reconnect with old friends and meet new people at this networking fundraiser, hosted Saturday, January 26, 2013, from 8:00 p.m. to 10:00 p.m. Proceeds from the event support the ALA Allied Professional Association’s (ALA-APA) work in promoting “the mutual professional interests of librarians and other library workers” through research, advocacy and enabling the certification of individuals in … Read the rest