Volume 1, No. 9 • September 2004


  • Good News

    Better Pay at Live Oak Public Libraries in Savannah, Ga.

    Editor’s Note: One of the employees of Live Oak Public Libraries passed by the ALA-APA exhibit booth at Annual Conference. I told her about the mission and asked if she had any questions. She told me, “We’re doing just fine with our salaries!” Of course, I had to know more and share it with you. It’s rare that I meet a library worker who has this response!… Read the rest


  • Libraries & Culture Seeking Reviewers

    Libraries & Culture is a peer-reviewed academic journal edited by the School of Information of the University of Texas at Austin and published by University of Texas Press. The journal focuses on library history and all aspects of cultural heritage. Maria E. Gonzalez, online coordinator of the book list and book reviews, has several books on library management and administration issues that await review. The Book Review section is used as a teaching and learning tool for students and … Read the rest

Career Advancement

  • WebJunction

    Assisting Library Staff with Technology and Training

    WebJunction is an online community dedicated to emerging technology and training needs of library staff. It’s the place where peers share insights on timely issues such as Internet privacy, filtering software, accessibility compliance, and more. The articles, handouts, courses, and discussions on WebJunction are practical and down-to-earth, and they address the real problems that librarians and library staff face every day.

    Since its launch in May of 2003, the WebJunction community has grown … Read the rest

HR Practice

  • Attending to Details

    Quick Fixes to Nagging Problems

    By Paula Singer, Ph.D. and Linda Goldberg, SPHR, CCP

    A walk through a library will generally show the great care given to design of the public spaces. Like having company for dinner, we always ensure that the spaces our guests see are totally up to snuff. What’s hidden in the back bedrooms, however, is another matter and may resemble Fibber McGee’s closet.1

    In the back rooms of libraries, where the materials are ordered, received, … Read the rest


  • Miami-Dade Public Library System’s Intern/Trainee Program

    “A decade ago, when I drove from library to library making the daily delivery run, I never dreamed I would one day aspire to be boss of one of those libraries”—Jeffrey Smith, current Librarian Trainee

    That dream got off the ground in 1999, when Miami-Dade Public Library System initiated its Intern/Trainee recruitment program. After promoting to Library Security Guard, Mr. Smith began working on his undergraduate degree. Now in 2004, he is completing his MLS … Read the rest



  • Library Funding Stories

    It’s no secret that libraries are suffering budget cuts. How has your library been affected by budget cuts? The American Library Association is collecting personal stories about how your library is responding to cuts. The ALA-APA is interested in how the budgets are affecting salaries and professional development and what inventive ways you are finding to circumvent the cuts. If you have good news—budget increases—let us know!

    The stories are listed state-by-state. Sharing your stories “will help ALA … Read the rest

Support Staff

  • Highlights from the 37 th Annual COLT Conference in Orlando, Florida

    The Council on Library/Media Technicians (COLT) held its 37th Annual Conference in Orlando, FL, at the Sheraton World Resort, June 23-26th. The theme was “Library Support Staff: Gaining Recognition in a Changing Time.” The session leaders and keynote speakers, Dr. Derrie Perez and Lorelle Swader, were well-versed in encouraging both new support staff and “old timers” to showcase the value they provide to their patrons and colleagues.

    An evening at the Arabian Nights Dinner Theater, as well as the other … Read the rest


  • Featured Commentary—Sally in Libraryland

    A Surreal Library Experience

    Originally published in the ILA Reporter, June 2000.

    I lost my voice last week, and it turned into one of the more surreal experiences of my life.

    If we’ve met, you know that I enjoy talking. Kind of a lot. And fairly fast most of the time. On some levels, I may be compensating for a childhood where I was very, very, very quiet. Not necessarily shy, I think, but not … Read the rest

HR Law

  • Legal Interview Questions

    QUESTION: I’m trying to assist some new managers with appropriate interviewing skills, but I’m not sure which interview questions are considered illegal. Is there some sort of a standard list to use as a guide?

    WHAT THE EXPERT SAYS: Inexperienced interviewers tend to ask questions that have nothing to do with the job they are trying to fill. These questions can make both the interviewer and the organization appear unprofessional. Questions that you may legally ask … Read the rest