Category Archives: HR Practice

How to Make Employees Feel Valued

Do your employees feel valued? How do you know? It’s been shown that when employees feel valued, they’re more likely to remain loyal to the library/organization, even if everything is not perfect. Increased job satisfaction can lead to improved performance and reduced turnover. Clearly, employers have an incentive to ensure employees feel appreciated—but how can they do that? This article offers a variety of suggestions that managers/employers can use to make sure employees know they are valued. Most are simple Read the rest

Confronting Poor Performers: 6 Tips for Managers

Although this is a new year, as a manager, you may be dealing with some old issues from last year. Perhaps you put off having a difficult conversation with an employee because you didn’t want to “ruin” the holidays. Or maybe you were hoping that the employee would see the error of his ways and resolve to do better in the new year. Just waiting for certain situations to get better on their own might not be the best way Read the rest

How to Hire for Soft Skills

In the Career Advancement section of last month’s issue of Library Worklife, Dr. Caitlin Williams began a series on soft skills. She stated that “Rather than thinking of soft skills as something that are the opposite of “hard skills”, it’s probably more useful to think of soft skills as a complement to hard skills – because it’s the combination of both types that will help you advance in your career. And it’s the combination of both types that Read the rest

Handling Insubordination? 5 Manager Guidelines to Restore Civility

Have you ever had an employee who refused to do something that you specifically asked them to do? Or even worse, have you ever had an employee who got upset with you, began yelling and cursing at you because you were giving constructive feedback?  Would you consider these situations forms of insubordination? How did you handle them? Or if it has never happened to you, how would you manage these situations? In the heat of the moment, making the correct Read the rest

How to Set Your First-Time Managers Up for Success

For some people, being promoted from an individual contributor on a team to manager can be challenging. In addition, making the transition from friend to boss can often be harder than expected. Many times it is assumed that someone who is great at their job will also be great as a manager. This may not always be true. However, new managers can have a better chance at being successful in their new roles if they are prepared. When managers are Read the rest

Create a Culture Where Employees Ask for Feedback

By Beatrice Calvin

A couple of weeks ago I attended a conference on Learning & Leadership Development. It was a great experience. Of course, not all the speakers were setting the world on fire with their presentations. However, some of the speakers were amazing. Throughout the conference, I picked up several nuggets of information involving creative ways of thinking about a variety of workforce situations.

One idea that I heard at the conference resonated with me. It was the notion Read the rest

9 Tips for Dealing with Disagreement and Conflict

“Seek first to understand, then to be understood.” Stephen R. Covey

There are few people (if any) who can make it through a month—let alone a life time—without experiencing some conflict. If you’ve been on your job any length of time, you probably already know that conflict in the workplace is often unavoidable. The ability to recognize conflict, understand the nature of conflict and bring a quick and fair resolution to conflict is a critical skill for managers and leaders.  Read the rest

How to Accommodate Mental Illness in the Workplace

If you saw an employee slip and sprain an ankle at work, you would probably know what to do. But what if you saw an employee go off on a tirade against a co-worker or a library patron? Or worse, what if an employee has a ranting episode against your members on social media? How would you handle this situation? Do you just wonder to yourself, “Is she burned-out, overwhelmed with work, having a mental break-down?” Do you say anything Read the rest

Should You Allow Employees to Sleep on the Job?

Have you ever felt the desire to take a quick nap during the work day? Many of us have. Doing so could help individuals feel refreshed, possibly resulting in greater productivity.  Several years ago, the National Sleep Foundation (NSF), along with a multi-disciplinary expert panel, issued new recommendations for appropriate amounts of sleep.  For adults aged 18 – 65+, they recommended between seven and nine hours of sleep per night. For various reasons (sick family members, barking dogs, stress, etc.), … Read the rest

Wellness Among the Top Health Benefits on the Rise

As healthcare costs continue to climb, employers are looking at a variety of strategies to reduce their overall costs. According to the “2017 Inventory of Total Rewards Programs & Practices” report from global consulting firm Korn Ferry and global HR association WorldatWork, there are 22 benefits that have increased in popularity year after year, and continue to be on the rise in 2018.  Of the 22 benefits, almost half (45% or 10) are wellness and well-being related. Although many of Read the rest