Category Archives: HR Practice

Seven Tips for Coaching Employees to Improve Performance

Are all the people you supervise exactly the same? Do they think the same way? Do they work in precisely the same manner? Do they all have the same level of understanding of their jobs? Of course not! So how do you manage them all? As individuals? The best managers/coaches don’t use the same coaching style for each individual team member. They’re flexible enough to adapt to the situation at hand. The author of this article asserts the idea that Read the rest

You Don’t Have to Like Someone to Work with Them, but…

They say you don’t have to like someone to work with them. True enough – there are bound to be some colleagues you don’t necessarily like but with whom you still work well because you have some level of respect for each other. The author of this article explains that “respect is a key driver of partnership, collaboration, and teamwork in the workplace. Neuroscience indicates that without having at least some respect for a colleague, it’s almost impossible to work Read the rest

How to Reduce Personal Bias When Hiring

Most libraries and organizations say they want a diverse workforce. They even craft policies that dictate ways to achieve diversity.  However, when it comes to actual hiring practices, the results of searches often do not yield much change in the status quo—a staff that is largely homogeneous. This is because we all have biases that impact our professional decisions, especially hiring. Let’s face it, most people gravitate to others who are like them in some way. Perhaps you believe Read the rest

All Management Is Change Management

Change is part of life. Someone gets married. Someone is born. Someone graduates. Someone gets promoted. Someone retires. Life is a cycle of change. Change is not always easy. Even happy events of change often require adjustments. This is true of life in general and of work in particular. Some employers encourage the treatment of change as something special and larger-than-life. They go all out to engage specialists to help employees prepare and adjust to change. But change is part Read the rest

11 Things Managers Should Never Say to Their Teams

I don’t have time to talk right now. That’s not important. Leave your personal issues at home. I don’t pay you so I can do your job. 

Have you ever made one of these statements to someone you supervise? Or, have you ever said something to one of your supervisees that you wish you hadn’t? Probably everyone who manages others has at some point said something that they wish they could take back. Sometimes what seems like a good thing Read the rest

Have a Plan to Address the Recognized Hazards of Workplace Violence

It seems every time we turn on the news, we hear a story about a mass shooting. The U.S. Bureau of Labor Statistics (BLS) has found that workplace shootings have increased by more than 10% in recent years. This increase compels employers to be aware of the risk of workplace shootings and the legal issues involved. The “Run, Hide, Fight” model that many of us have learned about is useful as a simple preparedness message for active shooter situations. Read the rest

How Safe Is Your Workspace? 30 Tips to Check Out

Do you keep your workspace neat and free of clutter? Do you close desk drawers and cabinets when not in use? Do you use a step ladder instead of standing on a chair to get things that are out of your reach? If you responded with a yes to these questions, then you’re on your way to having a safe work environment. But these are only a few things that you can do to ensure a safe workplace. With June Read the rest

Managing When the Future is Unclear

If your library or organization has ever gone through change —and who hasn’t—then you probably know what it feels like to experience ambiguity. Strategic uncertainty can feel like slogging through mud. Leaders avoid investments. Decisions are deferred. Resources are frozen. Fear, uncertainty, and doubt can drive behavior. Employees leave. Morale dives. It can all be overwhelming. How do you continue to lead your staff when it isn’t clear where you’re going or how you’ll get there? How do you handle Read the rest

Dispelling Intergenerational Workplace Cultures in Libraries Today: Who Does It Best?

By Raymond Pun, Jahala Simuel, Eboni M. Henry and Sara Dallas

At the 3rd national Joint Conference of Librarians of Color (JCLC) in New Mexico last September (2018), we presented a session on intergenerational cultures which was intended  to examine the variances of generational cohorts that exist in today’s library workplace. Based on discussions held during the session, it is clear that this topic is important and relevant to all who work in libraries.

We spend more time with Read the rest

Transparency Builds Trust

Many people feel confident moving to a managerial role because of their knowledge and experience. Often, they fail to realize that management requires more. It requires the ability to lead others. How can you demonstrate your leadership qualities? The author of this article suggests that the best approach is simply to be authentic. Being authentic is not just a matter of being your “true” self. It also involves managers being transparent. It means sharing information that team members need. It Read the rest