Category Archives: HR Practice

Handling Insubordination? 5 Manager Guidelines to Restore Civility

Have you ever had an employee who refused to do something that you specifically asked them to do? Or even worse, have you ever had an employee who got upset with you, began yelling and cursing at you because you were giving constructive feedback?  Would you consider these situations forms of insubordination? How did you handle them? Or if it has never happened to you, how would you manage these situations? In the heat of the moment, making the correct Read the rest

How to Set Your First-Time Managers Up for Success

For some people, being promoted from an individual contributor on a team to manager can be challenging. In addition, making the transition from friend to boss can often be harder than expected. Many times it is assumed that someone who is great at their job will also be great as a manager. This may not always be true. However, new managers can have a better chance at being successful in their new roles if they are prepared. When managers are Read the rest

Create a Culture Where Employees Ask for Feedback

By Beatrice Calvin

A couple of weeks ago I attended a conference on Learning & Leadership Development. It was a great experience. Of course, not all the speakers were setting the world on fire with their presentations. However, some of the speakers were amazing. Throughout the conference, I picked up several nuggets of information involving creative ways of thinking about a variety of workforce situations.

One idea that I heard at the conference resonated with me. It was the notion Read the rest

9 Tips for Dealing with Disagreement and Conflict

“Seek first to understand, then to be understood.” Stephen R. Covey

There are few people (if any) who can make it through a month—let alone a life time—without experiencing some conflict. If you’ve been on your job any length of time, you probably already know that conflict in the workplace is often unavoidable. The ability to recognize conflict, understand the nature of conflict and bring a quick and fair resolution to conflict is a critical skill for managers and leaders.  Read the rest

How to Accommodate Mental Illness in the Workplace

If you saw an employee slip and sprain an ankle at work, you would probably know what to do. But what if you saw an employee go off on a tirade against a co-worker or a library patron? Or worse, what if an employee has a ranting episode against your members on social media? How would you handle this situation? Do you just wonder to yourself, “Is she burned-out, overwhelmed with work, having a mental break-down?” Do you say anything Read the rest

Should You Allow Employees to Sleep on the Job?

Have you ever felt the desire to take a quick nap during the work day? Many of us have. Doing so could help individuals feel refreshed, possibly resulting in greater productivity.  Several years ago, the National Sleep Foundation (NSF), along with a multi-disciplinary expert panel, issued new recommendations for appropriate amounts of sleep.  For adults aged 18 – 65+, they recommended between seven and nine hours of sleep per night. For various reasons (sick family members, barking dogs, stress, etc.), … Read the rest

Wellness Among the Top Health Benefits on the Rise

As healthcare costs continue to climb, employers are looking at a variety of strategies to reduce their overall costs. According to the “2017 Inventory of Total Rewards Programs & Practices” report from global consulting firm Korn Ferry and global HR association WorldatWork, there are 22 benefits that have increased in popularity year after year, and continue to be on the rise in 2018.  Of the 22 benefits, almost half (45% or 10) are wellness and well-being related. Although many of Read the rest

5 Rules to Get Employee Recognition Right

Recognition is an essential ingredient to keeping employees happy and engaged at work. It is vital to every manager. Actually, it’s critical for the success of every workplace. The author of this article suggests that if you want to keep your employees plugged into their jobs and coming into work with better attitudes, you’re going to have to reinforce them somehow.  But that presents some questions, like how, when, how much and how often? This brief article provides some rules Read the rest

How to Help Your Employees Report Harassment

There is evidence that suggests women in the workplace continue to keep quiet about the sexual harassment they experience or witness. This may be due to fear of retaliation and lack of clear reporting channels. Often, women who do report unwanted sexual behavior, find the response of their employer to be unsatisfactory. This article suggests three things that HR staff can do to cultivate a workplace that’s based on zero tolerance for harassment, ensure the safety and well-being of employees, … Read the rest

How to Be a Good Boss When Your Team Is Understaffed

Although the author of this article refers to entrepreneurs and startups, the suggestions that she offers are applicable to small library staffs or small departments within libraries. She suggests that managers roll-up their sleeves and work with their staff. The author also states that communication is key in defining clear expectations. Having a genuinely positive attitude will also go a long way towards promoting an effective and productive team.Read the rest