Managing When the Future is Unclear

If your library or organization has ever gone through change —and who hasn’t—then you probably know what it feels like to experience ambiguity. Strategic uncertainty can feel like slogging through mud. Leaders avoid investments. Decisions are deferred. Resources are frozen. Fear, uncertainty, and doubt can drive behavior. Employees leave. Morale dives. It can all be overwhelming. How do you continue to lead your staff when it isn’t clear where you’re going or how you’ll get there? How do you handle times like this if you’re a manager? The author of this article says that the best managers find ways to provide steady, realistic direction and to lead with excellence, even when the strategy isn’t clear. She explains three things you can do today that will put you in a better position to manage strategic ambiguity.