How to Have Difficult Conversations

While most people try to avoid having conversations that may be uncomfortable, there are some people who have a way of making difficult conversations seem effortless. Those who are successful in getting through tough discussions usually prepare for them. As a manager, there will undoubtedly be times when you must deliver unpleasant news, give unfavorable feedback, or even terminate an employee. How do you handle these situations in a way that causes the least amount of stress and saves face for both you and the employee? This article offers four tips for effectively managing conversations that you may be dreading.