Register Now for April 11 Conflict Resolution Webinar
There’s still time to register for “Moving Difficult Conversations Toward Positive Outcomes: Coping with Challenges in the Library Workplace,” a free webinar addressing conflict resolution in the workplace.
Librarians often face unexpected confrontations with an upset patron, community member, coworker or concerned citizen. Knowing how to steer conflict toward healthy resolution is critical. These issues will be discussed in a free webinar on Wednesday, April 11, 2012 at 12:00 p.m. CDT.
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